This website uses cookies to ensure you get the best experience.

Dema.ai and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes.

See our Cookie Policy to read more about the cookies we set.

You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.
Dema.ai career site
Customer Success · Sthlm HQ · Temporarily Remote

Customer Enablement Lead

If you’ve mastered Ads and ROAS in spreadsheets but are ready to step up and help others do it better, this role’s for you.

We usually respond within a week

At Dema, we help brands make smarter, faster decisions with their data. You’ll work closely with merchants after onboarding, becoming their go-to partner for unlocking insights, increasing engagement with the platform, and translating complex data into clear actions that improve performance.

This role is not about running their ads, it’s about empowering them to make better choices by showing them what their data is really saying. You’ll be their growth advisor, not just their account manager. Someone who knows what good looks like, can spot opportunities in the numbers, and guide others toward smart, sustainable growth.


What you'll be doing:

  • Be the strategic partner for ecommerce marketers using Dema.
  • Coach customers on interpreting performance across Google Ads, Meta, and more.
  • Spot usage drop-offs and re-engage customers with personalized insights.
  • Build and share ecommerce data best practices (e.g. key metrics, trends, attribution tips).
  • Help improve feature adoption by creating data-led playbook.
  • Work closely with our CS, product, and ML teams to shape the future of our platform.
  • You’re curious about using AI tools to boost your own productivity and unlock new insights faster.


Qualifications and experience:

  • 2–5 years in performance marketing, growth, or ecommerce analytics.
  • Hands-on with platforms like Google Ads, Meta Ads and Google Analytics.
  • You’re great at explaining data to non-technical folks.
  • Experience in SaaS or client-facing roles is a bonus.
  • You’re curious, proactive, and want customers to win.
  • Fluent in Swedish and English, residing in Sweden.

What’s in it for you:

  • Strategic role—shape how ecommerce brands scale profitably.
  • Join a fast-growing SaaS company working with top merchants.
  • Collaborate with a tight-knit team of engineers, marketers, and data nerds.
  • Competitive compensation, flexible work, and autonomy.
  • Learn how to scale post-sale success from the inside. 

Tools we use.

  • GA4, Google Ads, Meta Ads Manager.
  • BigQuery, dbt, Amplitude.
  • Intercom, Notion, Slack.


This is a full-time position with a preferred start date during Q2, based in our office at Birger Jarlsgatan 7, Stockholm.

Department
Customer Success
Locations
Sthlm HQ
Remote status
Temporarily Remote
Picture of Linn Teichert Asplund
Contact Linn Teichert Asplund Head of People Operations – Commercial

Colleagues

Picture of Didrik Kaljo
Didrik Kaljo
Solution Engineer
Picture of Knut Artman
Knut Artman
Head of Customer Success
Picture of Jessika Ödling
Jessika Ödling
Measurement Engineer
Picture of Carl Lundin
Carl Lundin
Solution Engineer

About Dema.ai

Selling online isn’t easy, we know the struggle. Many e-commerce companies struggle to stay profitable and achieve sustainable growth. As we see it, the main reason is the lack of integrated data. Traffic, marketing, inventory, and customer insights often exists in separate silos.

Founded in 2022
Co-workers 35
Customer Success · Sthlm HQ · Temporarily Remote

Customer Enablement Lead

If you’ve mastered Ads and ROAS in spreadsheets but are ready to step up and help others do it better, this role’s for you.

Loading application form

Already working at Dema.ai?

Let’s recruit together and find your next colleague.

@dema.ai